Privacy Policy

Last updated: 01/05/2026

1. Introduction
Nationwide Roofing & Building Contractors Limited (“the Company”, “we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect
We may collect and process the following types of personal data:

Personal identification information (e.g. name, address, email address, phone number)
Property details relevant to the work requested
Payment and billing information
Communication records (emails, phone calls, messages)
Website usage data (via cookies and analytics tools)

3. How We Collect Your Data
We collect data when you:

Contact us via our website, phone, or email
Request a quotation or service
Enter into a contract with us
Use our website (via cookies or similar technologies)

4. Lawful Basis for Processing
We process personal data under the following lawful bases:

Contractual necessity – to provide services you have requested
Legal obligation – to comply with applicable laws and regulations
Legitimate interests – to operate and improve our business
Consent – where required, such as for marketing communications

5. How We Use Your Information
We use your personal data to:

Provide quotations and carry out contracted work
Communicate with you regarding your project
Process payments and maintain financial records
Improve our website and services
Comply with legal obligations

We will not sell or rent your personal data to third parties.

6. Data Sharing
We may share your personal data with:

Suppliers and subcontractors involved in delivering services
Professional advisers (e.g. accountants, legal advisors)
Regulatory authorities where required by law

All third parties are required to respect the security of your personal data and process it in accordance with the law.

7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically, this may be up to 10 years after completion of a contract.

8. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Your Data Protection Rights
Under UK GDPR, you have the following rights:

The right to access your personal data
The right to rectification of inaccurate data
The right to erasure (“right to be forgotten”)
The right to restrict processing
The right to data portability
The right to object to processing
The right to withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details below.

10. Cookies
Our website may use cookies to enhance user experience and analyse website traffic. You can manage or disable cookies through your browser settings.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Contact Details
If you have any questions about this Privacy Policy or how we handle your data, please contact us on:

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

13. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Disclaimer: This Privacy Policy is a general template and should be reviewed by a qualified legal professional to ensure full compliance with UK GDPR and other applicable laws.